Online Banking
Help Center

Frequently Asked Questions

How can I see images of my paper checks and deposits?

Through the Online Banking service you will only be able to view and/or print any paper checks or deposits for the current statement and the past two statement cycles ONLY.

To view a cleared check or deposit within Online Banking:


  • Login to Online Banking with your User ID and Password.
  • Click on the appropriate account number
  • Scroll down to Posted Activity to select a viewable image, (all viewable images will be underlined)
  • Click on the link to view the image
  • Select the view of the check item (front only or front and back) and
  • Print image

Note: JavaScript is required to be able to view check copies through our website.

IMPORTANT! If you are having difficulties viewing a check or deposit, please ensure that your pop-up blocker is set to allow pop-ups for the current page. If

your system does not allow pop-ups you will not be able to view your image.

MAC/Safari


To allow Pop-ups, please follow the steps below:


  • Click Safari > Uncheck 'Block pop-up windows', or
  • Go to Safari > Preference > Security Tab > Uncheck 'Block Pop-up windows'

Internet Explorer 7&8


If you do receive a pop-up notification, then follow the steps below:


  • Click the Notification Bar at the top
  • Select Always Allow Pop-ups from this site


If you do not receive a pop-up notification, then follow the steps below:



  • Go to Tools > Internet Options > Privacy Tab > Settings (In the pop-blocker section)
  • Enter rolb.santanderbank.com, and
  • Click Add
  • Select Close


Internet Explorer 9


If you do receive a pop-up notification, then follow the steps below:


  • Click Options for this site at the bottom
  • Select Always Allow


If you do not receive a pop-up notification, then follow the steps below:


  • Go to Tools > Internet Options > Privacy Tab > Settings (In the pop-blocker section)
  • Enter rolb.santanderbank.com, and
  • Click Add
  • Select OK


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