Online Banking
Help Center

Frequently Asked Questions

How can I see images of my checks and deposits in Online Banking?

You will be able to view and/or print any paper checks or deposits that have posted to your account in Online Banking.

To view a cleared check or deposit within Online Banking:


  • Login to Online Banking
  • Select the account with the posted transaction you are looking for
  • Scroll through your posted activity and select a viewable image (all viewable images will be underlined)
  • Click on the link to view the image
  • Select the view of the check item (front only or front and back) and
  • Save or Print the image

Note: JavaScript is required to be able to view check copies through our website.

IMPORTANT! If you are having difficulties viewing a check or deposit, please ensure that your pop-up blocker is set to allow pop-ups from current page. If your system does not allow pop-ups, you will not be able to view your image.

MAC/Safari


To allow pop-ups, please follow the steps below:

  • Click Safari > Uncheck 'Block pop-up windows', or
  • Go to Safari > Preference > Security Tab > Uncheck 'Block Pop-up windows'

Internet Explorer 7&8

If you do receive a pop-up notification, then follow the steps below:

  • Click the Notification Bar at the top
  • Select Always Allow Pop-ups from this site

If you do not receive a pop-up notification, then follow the steps below:


  • Go to Tools > Internet Options > Privacy Tab > Settings (In the pop-blocker section)
  • Enter rolb.santanderbank.com
  • Click Add
  • Select Close

Internet Explorer 9


If you do receive a pop-up notification, then follow the steps below:

  • Click Options for this site at the bottom
  • Select Always Allow

If you do not receive a pop-up notification, then follow the steps below:

  • Go to Tools > Internet Options > Privacy Tab > Settings (In the pop-blocker section)
  • Enter rolb.santanderbank.com, and
  • Click Add
  • Select OK


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